Sociedad Concesionaria Aeropuerto del Sur S.A. provides the Assistance Service to Passengers with Reduced Mobility, for the embarkation and / or disembarkation processes, transferring, assisting and assisting the passenger and their luggage at all times during their passage through the Airport. At least the arrival and departure processes of the Airport, embarking / disembarking, and transit / connections are considered).

For this, we have support staff and wheelchairs appropriate for use in the Passenger Terminal facilities. The operation of the service is during the arrival and departure times of regular and non-scheduled flights, every day of the year.

El Servicio de Asistencia no comprende la prestación de servicios que no estén expresamente indicados. En particular, aunque sin limitación, se excluye del Servicio de Asistencia cualquier prestación de salud y/o alimentación, asistencia médica, paramédica o dental, atención de enfermería y/o cuidado de enfermos, pacientes o personas heridas o accidentadas. Igualmente, se excluye en los mismos términos la asistencia al acompañante del PMR.

The modalities of operation of this service are:

– Application for Passenger Boarding Assistance, with prior notice (at least 48 hours in advance).
– Application for Passenger Boarding Assistance, without prior notice.
– Application for Passenger Landing Assistance, with prior notice (at least 48 hours in advance).
– Application for Passenger Landing Assistance, without prior notice.

Additionally, the passenger who requires the assistance service must be presented at least 15 minutes before the time established by the airline. The Concessionaire will not be responsible for the loss of the flight.

To make a request for Boarding / Landing Assistance, please complete the following form:


(56) 65 229 4161


24 hours a day.

Passenger Terminal building,

Puerto Montt el Tepual Airport

Región de los Lagos, Chile.